Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, payment details (for premium subscriptions), and account-related information.
• Usage Data: Interactions with tarot readings, horoscopes, and dream interpretations.
• Device Information: Device model, operating system, IP address, and unique device identifiers.
• Transactional Data: Details regarding pay-as-you-go purchases and subscription history.
• Cookies and Tracking Technologies: If applicable, our web app may use cookies or similar tracking technologies. (See our Cookies Policy for details.)

2. Legal Basis for Processing Data

We collect and process your personal data based on the following legal grounds under UK GDPR:

• Contractual Necessity: To provide the services you request, such as tarot readings, horoscope insights, and payment processing.
• Legitimate Interests: To maintain and improve the functionality of the app, personalise content, and ensure security.
• Legal Compliance: To comply with financial, tax, and other legal obligations.
• Consent: For marketing communications and optional data collection (which you can withdraw at any time).

3. How We Use Your Information

We use your data to:

• Provide and enhance your tarot readings, horoscopes, and dream interpretation experience.
• Personalise content and recommendations based on your interactions.
• Process payments and manage subscriptions.
• Improve app performance and fix technical issues.
• Respond to customer support inquiries.
• Ensure compliance with legal obligations and protect our rights.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Share Your Information

We may share your data in the following cases:

• Service Providers: Third-party vendors that assist with payment processing, analytics, hosting, and app functionality.
• Legal Compliance: If required by law, legal proceedings, or to protect our rights.
• Business Transfers: If Alesa Ai Ltd is involved in a merger, acquisition, or asset sale, your data may be transferred.
• Aggregated Data: We may share anonymised data for analytics and business insights (this data does not identify you personally).

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards, such as UK-approved Standard Contractual Clauses (SCCs).

5. Data Retention

We retain your data only for as long as necessary to provide our services or meet legal obligations. If you delete your account, we will erase your data, except for records required for legal compliance.

6. Security Measures

We implement industry-standard security measures to protect your information from unauthorised access, loss, or misuse. However, no digital system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights Under UK GDPR

As a user, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data, subject to legal retention requirements.
• Right to Object: Object to certain types of processing, such as direct marketing.
• Right to Restrict Processing: Request limited use of your data in certain circumstances.
• Right to Data Portability: Obtain your data in a structured, machine-readable format.
• Right to Withdraw Consent: If we process your data based on consent (e.g., marketing), you can withdraw it at any time.

To exercise these rights, contact us at: “privacy@alesa.ai”

We will respond within one month, as required by GDPR. If you are unsatisfied, you can complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are made, we will revise the "Last Updated" date above. Continued use of The Tangent Mind after such changes constitutes acceptance of the revised policy.

For any questions, please contact us at: “privacy@alesa.ai”.